Version 1.1.0 · Effective from October 7, 2026
Givym Privacy Policy
Version 1.1.0, effective from 7 October 2026.
This policy explains what data Givym collects, why, who we share it with and what your rights are. It applies to the app (iOS and Android), the website givym.com and the public pages at list.givym.com.
Summary
- We collect only what is needed for lists, friends, groups, events and Secret Santa to work.
- We never sell your data and we do not show third-party ads.
- Whoever reserved or bought a gift stays hidden from the list owner.
- You can export your data and delete your account from within the app.
- Some links are affiliate links: Givym may earn a commission, at no extra cost to you.
1. Who controls your data
The controller of your data is Raphael Freitas, an individual in Brazil responsible for Givym. Givym is the service brand and does not identify an incorporated company.
- General contact: [email protected]
- Privacy and data protection: [email protected]
- Contact for the person responsible for privacy: [email protected]
2. Data we collect
Data you give us
| Category | Data | Required? |
|---|---|---|
| Account | E-mail; name; date of birth; country; language; currency; time zone. When you sign in with Google or Apple, we receive a unique identifier, your name and e-mail (Apple may provide a relay e-mail). | Yes |
| Profile | Avatar; whether your age is shown to friends; public slug. | No |
| Lists and items | Store link; title, image and price (fetched automatically or edited by you); notes; priority; quantity; category; who can see the item. | Yes, to use lists |
| Gift profile | Sizes, allergies, dislikes, notes. | No |
| Friends, groups and events | Friend requests; members and admins; invitations; events, guests and RSVPs; descriptions and cover images. | Yes, to use those features |
| Event conversations and lists | Messages, emoji, replies, edits and reactions; read status and unread counts; shared lists, items, quantities and people responsible for bringing or preparing them. The organiser controls enabled features and permissions. | Yes, to use these features |
| Secret Santa | Participants (name, e-mail or phone, if entered by the organiser); exclusions; draw result; anonymous messages between giver and receiver; guesses; "I can't make it" flags. | Yes, to take part |
| Reservations and purchases | Which item you reserved or bought, in which context and when. | Yes, to reserve |
| Dependants | Name, photo and date of birth of dependants (children, pets, etc.) that you add. | No |
| Contacts | If you choose to find friends from your address book, the app sends only SHA-256 hashes of e-mails and phone numbers. We never receive or store your address book. | No |
| Support and reports | Messages sent to support; reports of content or users; users you blocked. | No |
| Waiting list | E-mail, language and country, if you sign up on the website before launch. | No |
The gift profile may contain health information (allergies). It is optional; by filling it in, you agree that it is shown to the people who can see your list.
When you create an account with Google and the provider supplies a photo, we use it as your initial avatar and store a copy on Givym. You can replace or remove it in settings; later sign-ins do not automatically restore it. Apple supplies your name and email when authorised, but does not supply a profile photo.
Previews may use public product-page data or an authorised store catalogue. We do not access your store account, orders, cookies or session to create a preview. Prices and conditions are informational; the applicable offer is the one displayed by the store when you buy.
Data generated by use
| Category | Data |
|---|---|
| Login codes | Code sent to your e-mail (stored only as a hash), attempts, IP address and browser, for 15 minutes. |
| Notifications | Device push token (Expo), platform and language; notifications received and read; your preferences. |
| Technical data | IP address, device type and operating system, app version, request timestamps, security logs. Clicks on item links are recorded with a hashed IP. |
| Errors | If the app or website crashes, we send Sentry a report with the error message, app version, device model and operating system. We do not include the contents of your lists. |
| App usage | App usage events (screens opened, actions), only if you turn on usage analytics in settings. Off by default. No advertising identifiers. |
| Website | The website uses Cloudflare Web Analytics, which uses no cookies and does not identify individuals. |
| Consents | The version of the Terms and of this Policy that you accepted, and when. |
3. Why we use it and on what basis
| Purpose | Examples | Legal basis (LGPD / GDPR) |
|---|---|---|
| Providing the Service | Creating your account, showing lists to friends, running the Secret Santa draw, sending the notifications you set up, showing item previews. | Performance of a contract |
| Security and abuse prevention | Limiting login attempts, detecting spam and fraud, moderating reports, logging admin actions. | Legitimate interest; legal obligation |
| Service communications | Login codes, account notices, changes to the Terms, event reminders you set up. | Performance of a contract |
| Newsletters | Digests and news by e-mail, with an unsubscribe link. | Consent (you can withdraw it at any time) |
| Finding friends from contacts | Comparing hashes of your contacts with hashes of users. | Consent |
| Usage analytics | Understanding which features are used, to improve the product. | Consent |
| Fixing errors | Crash reports via Sentry. | Legitimate interest |
| Affiliates | Converting store links into affiliate links and counting clicks. | Legitimate interest |
| Complying with the law | Responding to authorities, keeping required records, handling rights requests. | Legal obligation |
We do not make automated decisions with legal or similarly significant effects about you. The Secret Santa draw is random and does not use profile data.
4. Who sees what
- Your items are seen by whoever you allow: specific friends, all friends, groups, events, or anyone with the link when you mark them as public.
- Name, avatar and slug are visible to friends, members of your groups and guests of your events. On public pages, they are visible to anyone with the link.
- Date of birth: friends see the day and month for birthday reminders; your age is shown only if you allow it.
- Reservations and purchases: by default, the list owner never sees that an item was reserved or bought. Who reserved it may be shown, hidden or visible only to the organiser, depending on the group or event settings.
- Secret Santa: only you see who you drew. Anonymous messages are visible only to the pair; the organiser cannot read them. If the organiser opens a pair, this is logged and visible to everyone.
- Dependants appear in the groups and events you add them to, and on their public page if you create one.
- E-mail and phone number are never shown to other users.
5. Who we share it with
We do not sell your data. The providers below may receive data according to the features available and used. Optional integrations receive data only when enabled; usage analytics also requires your consent:
| Processor | Country | Purpose |
|---|---|---|
| Hostinger International Ltd. | Lithuania (Givym's server is in São Paulo, Brazil) | Hosting of the server, database and the [email protected] mailbox |
| Cloudflare, Inc. | USA | DNS, content delivery, attack protection, bot verification (Turnstile) and cookie-free website statistics |
| Resend, Inc. | USA (sent from the São Paulo, Brazil region) | Sending e-mails (login codes, notifications, data exports) |
| Functional Software, Inc. (Sentry) | USA | Error reports from the app, API and website |
| Expo (650 Industries, Inc.) | USA | Delivery of push notifications and app updates |
| Google LLC | USA | Sign in with Google; Firebase Cloud Messaging (Android push); distribution via Google Play |
| Apple Inc. | USA | Sign in with Apple; iOS push notifications; distribution via the App Store |
| PostHog, Inc. | USA | App usage analytics, when enabled and only with your consent |
| RevenueCat, Inc. | USA | Management of Givym Plus subscriptions, when available |
We may also share data if required by law, to protect rights, safety or property, or in a business reorganisation (for example, when Givym comes to be operated by a company), always under this policy.
When you open a store, its browser page or app receives a visit to the product address and, where applicable, Givym’s public affiliate identifier. We do not include your name, email, friends, messages or private content in the link. The store may process technical access data under its own privacy policy.
6. International transfers
Your data is stored in Brazil. Some processors are outside your country: Hostinger is in Lithuania (European Union); Cloudflare, Resend, Sentry, Expo, Google, Apple, PostHog and RevenueCat are in the United States and may process data in other regions.
When we transfer data outside Brazil, the European Union or the United Kingdom, we use the safeguards provided by law: standard contractual clauses (ANPD, European Commission, ICO), adequacy decisions or the providers' certification under the EU-US Data Privacy Framework, as applicable. You can request a copy of the safeguards at [email protected].
7. How long we keep it
| Data | Period |
|---|---|
| Login codes | 15 minutes |
| Technical and security logs | 30 days |
| Error reports (Sentry) | 90 days |
| Backups | 14 days |
| Account and content | As long as the account exists |
| Deleted account | Anonymised within 30 days |
| Reservations you made on other people's lists | Kept without your identity after account deletion, so that no one's gift is undone |
| Secret Santa history | As long as the event exists, for the "no repeat" rule in later years |
| Consents | 5 years after the account ends, to prove acceptance |
| Support | 2 years after the ticket is closed |
8. Your rights
Wherever you are, you can:
- access the data we hold about you;
- correct your data (most of it directly in your profile);
- export your data as JSON (Settings → Export data; we send it by e-mail);
- delete your account (Settings → Delete account);
- withdraw consent (usage analytics, newsletters, contacts) in settings or via the unsubscribe link;
- object to processing based on legitimate interest;
- complain to the data protection authority of your country.
To exercise any right not available in the app, write to [email protected]. We reply within 15 days and may ask you to confirm your identity (for example, with a code sent to the account e-mail). Exercising your rights is free.
Rights by region
Brazil (LGPD). In addition to the rights above, you may request confirmation that processing takes place, anonymisation, blocking or deletion of unnecessary data, information about who we share data with, information about the option not to consent and its consequences, and review of automated decisions. Authority: Autoridade Nacional de Proteção de Dados (ANPD), gov.br/anpd. Processing of children's and adolescents' data follows Article 14 of the LGPD.
European Union and United Kingdom (GDPR / UK GDPR). You have the rights of access, rectification, erasure, restriction of processing, data portability, objection and not to be subject to solely automated decisions, and you may withdraw consent at any time without affecting the lawfulness of earlier processing. You may complain to your national authority (for example, CNPD in Portugal, AEPD in Spain, DPC in Ireland, ICO in the United Kingdom). Our legal bases are in section 3.
United States: California (CCPA/CPRA) and states with similar laws. You have the right to know what data we collect and why, to correct, to delete, to limit the use of sensitive information and not to be discriminated against for exercising your rights. We do not sell or share personal data for behavioural advertising, and we do not use advertising identifiers, so there is no "opt-out of sale" to exercise. The categories collected in the last 12 months are those in section 2, for the purposes in section 3 and with the recipients in section 5. Requests: [email protected]. You may designate an authorised agent.
Canada (PIPEDA). You may access and correct your data and withdraw consent, and you may complain to the Office of the Privacy Commissioner.
Argentina, Mexico, Colombia, Chile, Peru and other Latin American countries. You have the rights of access, rectification, cancellation and objection (ARCO) under local law, and you may complain to your national authority (for example, AAIP in Argentina, INAI in Mexico, SIC in Colombia). In Argentina, the AAIP has the authority to handle complaints about breaches of data protection rules.
Australia (Privacy Act). You may access and correct your data and complain to the OAIC.
9. Deleting your account
You can delete your account in the app, under Settings → Delete account, without contacting support. Access ends immediately. Within 30 days we delete or anonymise your personal data, items, dependants, friendships, groups you created without other admins, and notification tokens. Reservations you made on other people's lists are kept without your identity. Backup copies are removed within 14 days after that. If you cannot access the app, write to [email protected] from the account's e-mail address. Instructions are also at givym.com/legal/delete-account.
10. Exporting your data
Under Settings → Export data, we generate a JSON file with your account, profiles, dependants, items, friends, groups, events, Secret Santa participations, reservations, notifications and preferences, and send it to the account's e-mail address.
11. Minors and dependants
- The minimum age to have an account is 13, or the higher age required by the law of your country to consent to data processing (16 in parts of the European Union). We check this using the country and date of birth at sign-up. If we discover an account belonging to someone under the permitted age, it will be deleted.
- Dependants are profiles created and managed by a responsible adult. They have no account, login or e-mail, and we never collect data directly from children. We keep only what the responsible adult enters (name, photo and date of birth) and what results from the adult's use (list items, groups and events). The responsible adult can edit or delete the dependant at any time. In Brazil, processing follows Article 14 of the LGPD and the Child and Adolescent Statute; in the United States, we follow COPPA and do not knowingly collect data from children under 13 without verifiable parental consent, which is given when the dependant profile is created.
- If you believe a child has provided us with data without authorisation, write to [email protected].
12. Affiliate links and stores
Some item links are rewritten with a Givym affiliate identifier (for example, Amazon and Mercado Livre). If you buy through one of these links, Givym may earn a commission from the store, without changing the price for you. We record the click (item, context, date and hashed IP) to measure usage. The store does not receive your name or e-mail from Givym, but may collect your data when you visit it, under its own policy.
13. Notifications and communications
- Push: optional; you control it on your device and, per type, in Settings → Notifications.
- Transactional e-mail: login codes, account notices, data exports and legal changes. It cannot be turned off while the account exists.
- Newsletters and digests: only with your consent; every e-mail has an unsubscribe link.
14. Cookies and analytics
The app does not use cookies. The website uses only strictly necessary cookies (Cloudflare security and session) and Cloudflare Web Analytics, which is cookie-free. Details in the Cookie Policy. In-app usage analytics (PostHog) works only if you turn it on, and never uses advertising identifiers.
15. Security
We use encryption in transit (TLS), short-lived login codes stored only as hashes, least-privilege access control, logging of admin actions, encrypted backups and regular dependency reviews. No system is 100% secure; if an incident affects your data, we will notify you and the competent authority within the legal deadlines (for example, 72 hours in the European Union and the United Kingdom, and within the ANPD's deadline in Brazil).
16. Changes to this policy
If we change this policy in a material way, we will notify you in the app and by e-mail at least 15 days in advance and, where required, ask for renewed acceptance. Minor adjustments take effect on publication. The current version and date are at givym.com/legal/privacy.
17. Contact
Givym (Raphael Freitas) Privacy: [email protected] General: [email protected] Website: givym.com
